Legal

Privacy Policy

This Privacy Policy explains how Sale Pilot handles merchant, store, and support information when merchants use the website or the Shopify app.

Information we collect

We may collect store contact information, shop domain, campaign identifiers, support messages, and other information a merchant submits when requesting support, onboarding help, or product information.

When the app is installed in Shopify, Sale Pilot may also process store configuration, campaign settings, pricing rule data, execution logs, and storefront savings settings required to operate the app.

How we use information

We use collected information to provide, maintain, support, and improve Sale Pilot.

This includes scheduling campaign execution, rendering configuration in the app, responding to support requests, troubleshooting issues, and communicating about service updates.

Data sharing

We do not sell merchant personal information.

We may share information with infrastructure, analytics, support, or hosting providers only when necessary to operate the service or comply with legal obligations.

Retention and security

We retain information only for as long as reasonably necessary to provide the service, maintain records, and resolve disputes or support issues.

We use reasonable administrative and technical safeguards, but no internet-based service can guarantee absolute security.

Merchant rights and contact

Merchants who have privacy or data access questions can contact us at salepilot@ixlu.com.

We may update this Privacy Policy from time to time. Continued use of the website or app after updates means the revised policy will apply.